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Reopening of Customer Support Operations

Dear Hino Customers,

RAMADAN MUBARAK! رمضان مبارك!

These are unprecedented times that have drastically changed our daily life. While the uncertainty can be unsettling, we will get through this together and emerge stronger.

For the continuity of your business, we are pleased to inform you that Tsusho Jamjoom has reopened its customer support operations throughout the Kingdom, while considering the safety of our associates and public at large.

You are welcome to the branches to avail all our services in Ramadan between the working hours from 10:00 am to 4:00 pm. However, we recommend to make a prior appointment for relevant services for efficient utilization of your valuable time of limited working hour during this period. To book an appointment, you can contact the branch’s relevant service representative or you can reach via Customer Care line: 92 000 95 44

To ensure the safety of customers and staff, we have made elaborate safety arrangements. Thermo check at all entry points is a must, hand sanitizers are abundantly installed throughout the branches, wearing the face mask is mandatory for all staff and incoming customers at point of entrances. Furthermore, a plastic shield is installed on the spare parts counters. We will continue to increase these safety measures because we care about all stakeholders.

At this stage, we are also thankful to the Saudi Government to allow us to serve the essential services provider to Saudi citizen during this lockdown conditions.

Thank you in advance for your support and cooperation.

Best Regards,
Tsusho Jamjoom Trading Company
Tsutomu Mori
Managing Director

Recent News

Mon, 2021-01-18
STAGE12・GOAL: HINO500 Series Truck Finishes at Jeddah in 12th Place Overall. Seizes 12th straight win in the Under 10-litre Class.

On Jan 15, contestants raced the final SS of Dakar 2021 set between Yanbu en route to Jeddah on the final stage of the event, and then took a liaison to reach the finish line in Je

Sun, 2021-01-17
HINO Team Sugawara Conquers Dakar Rally For The 12th Time

In 2021, the world toughest rally was held again in the kingdom of Saudi Arabia. This time, the route was completely different with great expanse of the 2 million square kilometer,

Sat, 2021-01-16
STAGE11: Truck Finishes Last Long Stage at 13th Place. Prevails over 80 km of dunes error-free.

Here we are on Jan 14 with two more days to go in Dakar 2021 competition. This day, contestants raced a long 464-km SS out of AlUla in the central western part of Saudi Arabia and

Fri, 2021-01-15
STAGE10: 13th Place Finish After Smooth Racing in Intermountain SS. Team thoroughly inspects truck for the last long SS of the event.

The stage on Jan 13 took contestants from Neom to AlUla.

Thu, 2021-01-14
STAGE9: Crew Finishes Brutal, Persistence-Testing Stage at 10th Place. Trouble-free day apart from one punctured tire.

Yuji Mochizuki winds down at the bivouac HINO500 Series truck gets a good wash down at the Neom bivouac On Jan 12, Dakar 2021 met contestants with a 465-km SS