Friday, 8 May 2020

Reopening of Customer Support Operations

Dear Hino Customers,

RAMADAN MUBARAK! رمضان مبارك!

These are unprecedented times that have drastically changed our daily life. While the uncertainty can be unsettling, we will get through this together and emerge stronger.

For the continuity of your business, we are pleased to inform you that Tsusho Jamjoom has reopened its customer support operations throughout the Kingdom, while considering the safety of our associates and public at large.

You are welcome to the branches to avail all our services in Ramadan between the working hours from 10:00 am to 4:00 pm. However, we recommend to make a prior appointment for relevant services for efficient utilization of your valuable time of limited working hour during this period. To book an appointment, you can contact the branch’s relevant service representative or you can reach via Customer Care line: 92 000 95 44

To ensure the safety of customers and staff, we have made elaborate safety arrangements. Thermo check at all entry points is a must, hand sanitizers are abundantly installed throughout the branches, wearing the face mask is mandatory for all staff and incoming customers at point of entrances. Furthermore, a plastic shield is installed on the spare parts counters. We will continue to increase these safety measures because we care about all stakeholders.

At this stage, we are also thankful to the Saudi Government to allow us to serve the essential services provider to Saudi citizen during this lockdown conditions.

Thank you in advance for your support and cooperation.

Best Regards,
Tsusho Jamjoom Trading Company
Tsutomu Mori
Managing Director